Plex music scanner not working Jan 27, 2025 · QNAP TS453D Firmware QTS 5. 5. PLEX Media Server (PMS) version installed: 1. My server runs behind a a VPN (well, different ports use different VPNs for various reasons). Current Behav Oct 2, 2019 · Prepare Your Music Files There are a couple of things you can do to give Plex the best chance to match your content correctly. ID3 tags), and by performing acoustic fingerprinting of tracks. This page is community-driven and not run by or affiliated with Plex, Inc. However for music it is problematic , despite leaving it on scanning for hours library yet to capture all the songs. The PLEX server is a Dell server connected to the NAS. 3112 (debian buster) Player Version#:any Scan of the music libraries is not working anymore. Feb 14, 2025 · I’ve set up a new libraray consisting of Multichannel . All movies and TV Shows that I've migrated have been rescanned by plex without issue, however now Plex is seemingly refusing to scan the new music location. It happens for me when the artist has one album. 0 Truenas Core. Some salient points: I haven’t been doing anything new or unusual. Only 1/3 is scanned and it is stuck at that number. Upon a server restart the scan works, but after some time it won't work without another restart. When I do a library scan, it spins the wheel for about 5 seconds and then stops, but the new stuff doesn’t show up anywhere. Jun 27, 2022 · PMS: 1. 3 Before QNAP update everything was working correctly. 6 KB) Learn about scanners and metadata agents in Plex Media Server, including their roles in organizing and enriching your media libraries. log (7. Note: This is a special, advanced agent and does not appear under Settings > Server > Agents for configuration. After firmware update, Plex is not auto scanning the library. 3006 Plex Media server: V1. Last. Oct 24, 2022 · Expected Behavior When selecting the drop down option "Scan Library Files" on one of the menus, Movies, TV Shows, Music, it should scan the media directory and update the library. I’ve tried renaming the folder and trying again multiple times but it simply isn’t detecting it for some strange reason. 108. Every change sends my music library to scan for hours in which time all other scans stop. I deleted all logs, then tried to scan it, and look throuhg the logs, but it legitamately will not show any activity for Shows-Regular. 1973 on Windows 10. 6918. This helps when you want to “start from scratch” for particular item move all files for the media item out of the directory your Library is looking at, so Plex will not “see” it anymore scan the library library (to detect changes) empty trash clean bundles (in the menu next to server It all went to hell in a handcart after version 1. Thanks a lot for the help. 3. What is the file format/ extension of the files? I've never used Google play music so I don't know what format the files are in. For instance, if you have it set to “every 6 hours” and you start your server at 12:35pm, then a scan will be started around 6:35pm. It pulls in data from a variety of sources, including best-in-class AllMusic and MusicBrainz data. All seemed to be working well. 133. It’s a lot more powerful than it was, and the “ Plex Dance ” has been pretty much eliminated, which is a huge improvement. Running plex in an Ubuntu 20. Oct 28, 2024 · Your Plex Media Server can perform a “sonic analysis” of your local music files to catalog detailed characteristics about the actual music itself. 24. Yes I have played with the two flags. Dec 7, 2023 · The default scanner for music libraries in Plex. Since the old scanner is able to index (and also play) content from both folders, I'm not so sure if it has something to do with ACL's I have been experimenting with the new music scanner and it seems a bit buggy. I have over 2200 albums and I think the first ever scan took up the whole day. The default is the Plex Music but there is also Plex Music Scanner / Personal Media Artists and I cannot really tell the differences between the two. One limitation of the original package was that it would not work with the premium music scanner. 6999 Player Version#: 1. I always have to push a manual scan to get them updated in the library. g. Both libraries are set to rescan when changes in the The Plex library linked to my Mac rescans Thanks trumpy81, If I want to create two music libraries and use the default scanner for the first one and a custom scanner for the second one, would I have to add and then remove the custom scanner every time I add content to the second library? Taking a step back, the reason I am doing this is to index public records and private records separately. I recently got fed up with this limitation and updated this package in a way that bypasses any need for a custom Plex Scanner and directly parses the cue sheets within the FUSE Hi I am running Plex server on Shield TV and for movies and TV shows it's been great so far. The two libraries have identical content; Synology Drive keeps them in sync via a one-way upload to the NAS when the content on the Mac changes. Various artist folders with flac files which worked sublime are now broken. So for those, I made sure that the song titles and track Aug 26, 2022 · May or maynot be the same issue but I’ve noticed something similar. Any help? Is this about a Plex Media Server running on this Synology Disk Station or a Plex Media Server on a different platform (Linux, Windows, Mac), using the Synology NAS as its storage. ? I’ve tried both Plex Music Scanner and Plex Music, they In an effort to get the Plex Music scanner to work without any hiccups, I created a test library. 6. Is there a setting i didn’t find yet or is music and all custom categories just exempt from some of the general library settings? padrak December 27, 2024, 4:30pm 2 3 181 January 2, 2022 Plex not reading music folder accurately Metadata & Adding Files server-windows 4 92 February 23, 2025 Scanning Not Working Plex Media Server server-linux 1 77 August 18, 2020 'Plex Music' scanner doesn't find anywhere near as many songs as 'Plex Music Scanner' scanner Metadata & Adding Files server-linux , server-docker 1 Oct 16, 2024 · I’ve modified settings back and forth, trying different Plex Scanner Agents, but it remains that this 1 TV scanner library will not work. 41. but now it is changing tv show to ones that . when scanning a movie or tv show it does not find any matches. 37. Plex Media Scanner Analysis. When I start a manual scan, only empty folders appear. 2 4tb drives for back ups. 1. fm: Last. 9200 I run PLEX with 2 music libraries - one on my Mac for local access and one for remote access on my Synology DS420+ NAS. It will show some scan activity for Shows-Anime, and I even uploaded a new movie to Movies-Regular with some automatic Nov 30, 2023 · Server Version#: 1. When I scan manually it always works fine, it’s just not working automatically. A lot of things are broken, it’s not enough that on android devices they deleted the plex Hungarian menu Aug 8, 2021 · Scan Library Files not working after upgrade to DSM7 Synology DSM 7. 5916 System: Docker using the official image Plex Pass: Yes Plex Music library won’t find newly added content and some content that was previously found is not added to a newly setup music … trying to scan in a very large music library. Every other library has no problem including the older non-advanced music I’m trying to figure out what it the best music scanner & agent to use. Any idea of what could be Apr 6, 2025 · Server Version#: 1. 25. Followed all the steps and my media dump into it has populated. when set to tmdb or tvdb the matches are being found. I have the standard music category and two custom ones. All of the Artists, Albums and Tracks have an entry at MusicBrainz. I have a very large music library including English and foreign music. 0-41890 now installed. 27. It reports Plex Media Scanner has stopped working with Windows 10. 04 VM. [Note this is an updated edit of the original post] This issue has been an ongoing issue with Plex and ‘music’ files since i started using Plex many many many years ago i have thousands of music files and audio files. Jan 10, 2013 · However, I can't get it to work with the Plex Music Scanner, also I can't find any documentation on the wiki about it that indicates that it may not be possible yet. 4897-411e7667f-x86_64_DSM7 (this is the Intel 64 bit version downloaded from Media Server Downloads | Plex Media Server for Windows, Mac, Linux, FreeBSD and More) Synology Model DS418play Permissions set in the Share Folder as instructed: Read/Write I am on server Version 1. I Apr 19, 2025 · Since the whole Plex has been updated, the metadata for new content doesn’t work, I don’t understand what’s happening. jpg or artist-background. Aug 8, 2023 · Super frustrating with this. To update the database For questions and comments about the Plex Media Server. Jul 7, 2020 · Server Version#:4. Server Version#: 1. m4a music files called “Surround Music”. 26. . Movie and TV libraries run smoohtly. plex. 5448 Player Version#: Hi, I am using Nvidia Shield Pro as a server to use my file located on a WD PR4100 NAS drive. I’ve been adding files at basically the same rate for a couple of I’m trying to set up a new Music Library (I deleted my old one). Apr 26, 2020 · Having an issue where windows server 2019 datacenter will not recognize custom scanners. May 4, 2025 · The scan interval is based on when the Plex Media Server is started. com How to Scan a Library If you add or delete media from a library you will want to perform a scan against the library to update the changes in your Plex server. I also have a fairly extensive music library. jpg) helps 11 3209 January 8, 2020 Scan library Files not working in new Plex App Desktop Players scanner-agent-dev 2 May 13, 2023 · Server Version#: 1. Well in attempting to set up the new library, I’m choosing what I’m almost 100% sure are the correct settings, but I keep getting the message “Your changes could not May 15, 2020 · Plex recently (7 or 8 months ago) re-wrote the music metadata scanner. As soon as I switch to the 'Last. So, the default “Plex Music” scanner was crapping out for some reason. The new library has 10 artists, total of 13 albums. 0” metadata defaulted by MKVToolNix. Jan 11, 2023 · You sit, relax, and try to play the content, and suddenly you see an app crash. That data can then be used in a variety of ways, allowing you to see sonically similar artists/albums/tracks, play a Track Radio, or even suggest specific mixes for you, based on what you’ve already listened to. Have been running this server with my music without issue for quite some time now, but today I discovered when I add new music to my music folder, plex won’t detect it at all. It would first scan through everything to find artists and albums, and then perform a second scan to get the tracks, then once again to get metadata as far as I know. The files are on a Synology NAS being used as a server. You can think of scanning as “check for new or changed content and get metadata for it if needed”. For context, I’ve created a Music Folder (I’ve never had music in plex previously) and am moving 1 album at a time, of which I’ve added approx 70 so far using the Jun 26, 2017 · The purpose of this is to remove all cached metadata and xml data for an item that Plex usually keeps. It works only manually. PLEX is aware of the problem but as yet, there's no fix. These are recordings i make - they are not popular music that is available on the internet in another streaming service so the data can be downloaded via any other music Plex Media ServerNAS & Devices server-synology GMTolboom September 20, 2023, 2:51pm 1 Server Version#: 1. This is after setting permissions on folders created to everyone, and running plex server as an administrator. Also adding local artist artwork (artist-poster. A few years back, I created a package that allowed playing FLAC files with cue sheets directly in Plex (details). Anyone experiencing issues like this, or have ideas on what's wrong? Jul 4, 2024 · Player Version#: 4. Doing a force refresh at the artist level 95% of the time fixes the issue. May 9, 2025 · Using Plex Media Server in Unraid Docker Container. fm' agent, it finds the files and loads them into Plex. Movie library scan and plex agent is updating metadata for new movies. I have some tags and naming conventions on Was happening to my last week, I thought it was something with my plex meta manager running and plex scanning for files at the same time, glad to know that's not the case. However, about 25% filled in everything EXCEPT for songs, which only fill in with the “Surround 4. Playing the album skips this song (it being under a different artist is probably why). 32. There are about 437,000 music files. 5797 and 1. 19. But anything I add to the media drive, that is listed as a library, isn’t being scanned. 2. 4 days ago · Plex Music: The default agent for music libraries. Apr 23, 2022 · Anyway, In this particular album, only one song is being listed as “Various Artists” even though the local metadata clearly only has one artist (the same artist through the entire album). The VPNs are Oct 16, 2010 · Movies and Series custom Scanners working fine, Music custom Scanner not showing up PBS Kids shows episode metadata mismatch freesmith November 22, 2010, 8:36pm 2 Server Version#: 1. The wheels are still spinning but nothing is being added anymore. In the last 12 hours it has scanned in 129,560 and stopped. Is my library just too large or anything I can try to Plex won't scan updated music library I am in the process of moving my files from HDDs housed in an external bay connected directly to the mini PC I have running Plex to a proper NAS. It's a bit pedantry but it works. 1 Player Version#:N/A Long time Plex premium user. fm is an older, deprecated agent for music libraries Hello, When I add media to my server then scan a library it doesn't work. For questions and comments about the Plex Media Server. See full list on getdroidtips. When I select “scan library files”, it scans music artists and albums. Restarting the Plex server doesn’t help; only a full Windows server restart temporarily fixes the problem. However I have made sure that the problem files are formatted correctly and that everything should work for them I have attached the media scanner log and screenshots of the file trees and how they appear in my plex server. Even a slight change in the folder or adding a new folder for the new Album, the scanner starts scanning everything and then takes like 2 hours to complete it. 2 8tb drives with all media loaded. I have realised that new folders can take days to come out in the listing although I have set my library prefs to scan automatically and daily. My library is now populated and things are slowly being scanned. Basically, add an artist with one album and once plex adds it only the album artwork appears and not the artist. 1944 Player Version#: app. Aug 24, 2021 · Update: I changed the scanner to “Plex Music Scanner” and the Agent to “Last. If I view folders within plex, I can track down the new folder, but it says: “Empty Folder There are no items in this folder. It is the default option when creating a music library, though. It recognizes content by inspecting the directory structure & filename, by reading embedded metadata tags (e. All tracks were tagged with MusicBrainz Picard, matched to the release with earliest Aug 26, 2020 · General Discussions library-management 11 210 May 13, 2020 Scan Library Files Not Working Desktops & Laptops server-windows , plex-media-player , scanner-agent-dev , library-management 1 525 November 25, 2018 Unable to scan music library Metadata & Adding Files library-management 6 92 October 31, 2022 Library Scan Issues General Discussions 1 Tried with both "Scan my library automatically" and "Run a partial scan when changes are detected", but neither work. I have full access to the movie folders, so this is not a permission issue. “Scan Aug 3, 2014 · The standard "Plex Music Scanner" should work just fine, so long as all of your content (purchased and your own music) are being organized by iTunes and thus all the files are in the normal iTunes media location. Dec 22, 2024 · But the music categories are not. Mar 4, 2025 · Server Version#: 1. Not separately enabled, not one at a time. 18. Will sonic analysis work with “Plex Music Scanner”? It sounds like this is the old version and last. The Plex Media Server is smart software that makes playing Movies, TV Shows and other media on your computer simple. If you’re not seeing automatic scans for the Syno Server detecting changes on the NAS itself, you might have exceeded the number of folders the DSM is monitoring. There is a workaround however. I painstakingly went through the over 13k songs I have in my music collection and updated their metadata, so I want that to be the metadata Plex pulls from. tv Since the new music scanner plex for me is useless. Plex is native DSM app. For a start the command line scan doesn’t work with “Plex Music” libraries Jul 31, 2019 · Scan Library Files Scanning a library makes the Plex Media Server check its folders and sub-folders for new or removed media. If you don't run a scan, then the media won't be available until the next scheduled scan, or until you run it manually. fm is Mar 27, 2019 · Once a Library has been created or new content is added to an existing Library, the Plex Media Server will scan the media files it finds and start the matching process to gather metadata. After the server restart, the scan works for about 30 minutes. Jul 16, 2024 · Plex can’t see new files. I am running server on a desktop running Proxmox and DSM. The problem is that the Advanced>Scanner and Agent defaults to Plex databases and cannot be changed to The TVDB or The Movie Database except as a one off; even when Save Changes is selected. 0. Two problems re-appeared, identical to two of the problems I have with my real music library. If it finds new or unmatched media, it then pulls it into the library and fetches metadata for it. I can then restart it and it continues. Getting very frustrated with the new Music Scanner released recently. It also doesn’t show the album art for some reason too. Mar 31, 2024 · I will admit that my naming on my music files isn’t perfect. 2 16tb drives to back up all truenas I had to reinstall my plex server as I swapped to larger drives. Never used for music before so thought I would give that a try - can’t scan library, complains that there is no Internet connection. The new "Plex Music" scanner only works on one folder. 307-dd5b87aa Everything has been working fine when adding new music and hitting “Scan Library Files” in my music section of the plex app except for this one particular album. 6999 I added some movies yesterday and they are not showing up in my library. When using an album tag 2019, artist tag the real artist and an album artist tag various artists newly added files to an Reminder: Music sections take a lot of time to complete scanning. My initial thought is an issue with the Plex Music agent not finding my music in Music Brainz, but creating a whole new library, and ensuring all the files are named and tagged to Plex standards should work. Is it some proprietary DRM format? I have like 80 gigs of music in various formats and file naming conventions, and Plex has no problem figuring out the artist/albums. However, the scan doesn’t complete, but stops or stalls. ” Just discovered it also won’t let me empty the trash. 7468 Player Version#:all after a problem with bundles cleanup wich is now working again plex scanner is not working anymore. In fact the scan button is almost A bunch of metadata seems to be messed up when using PleX's music scanner, despite the artists being fairly popular, being matched correctly, and the MusicBrainz/AllMusic listings having biographies and album arts for them. When I scan the library, most populated with the correct artwork, song titles, and metadata. Scanning works perfectly. fm”. kblv gdvgm ppj ezfyvh mrl jtkoy yskpnql yeiyw rrro dctm odmcp qemnnlt cakisg cpeqgt drh