Connectwise commands However, some scripts work fine when run as admin in Powershell while logged into the device, but the same command won't run correctly in an Automate script. Learn how ConnectWise Command can streamline your IT operations, enhance security, and improve client satisfaction with MSP Directory. sh script' script function? Apr 30, 2019 · Deploy ConnectWise Automate (Formerly LabTech) Agent Remotely and Quietly with PowerShell Sep 5, 2024 · Over the years, ConnectWise Automate has been the primary RMM software offered by ConnectWise. Sep 14, 2021 · Clear command history in connectwise control on multiple machines. Control provides fast, secure, and reliable remote control functionality, such as session recording, multi-monitor support, screen blanking, and more (link). I have successfully used wmic to silently uninstall it but it didn’t work well on computers with many applications. Tip: Use keyboard shortcuts to copy and paste images directly into the Windows host client from screen capture applications such as Windows Snipping Tool or ConnectWise offers and recommends ConnectWise Control, an industry-leading remote control product, for remote control of any agent device. This allows for complex filtering and organizing of sessions. Oct 5, 2020 · Both of these commands work on the device Running Windows 10 when executed from a PowerShell command window or from a Shell CMD window. Join a thriving community to grow and manage your business seamlessly. Command Toolbox commands can be run from the Host page and can be stored in the shared toolbox. You can also use the keyboard shortcuts CTRL+C and CTRL+V. Hi Wesley, You can run commands from the host page, so you should have no problem rebooting without logging into the PC. And for logging, just add one entry to the Windows Event log stating a CLI repair was issued. Aug 6, 2025 · Upgrading access sessions If you see text underneath the names of your access sessions that reads, "Client Version: X. Apr 9, 2025 · Copy and paste file transfer Use the right-click Copy and Paste commands to transfer files from one specific location to another. But is there another, scalable way that I can use automate to send the same command via control? The big picture is to use an Automate advanced search to detect 5 days ago · Introduction The Advanced Configuration Editor adds a simplified way of editing advanced settings for ScreenConnect™. Oct 21, 2024 · Introduction After building an access agent installer, you will need run it one or more machines in order to connect to them from the Host page. Discover ConnectWise Command, a top Remote Monitoring and Management (RMM) software for Managed Service Providers. . Jul 24, 2024 · Introduction Backstage mode allows hosts to access a remote machine without disrupting the user. Is there a good way of running simple, one line commands as the user and have For example currently running whoami returns the following: C:\WINDOWS\system32>whoami nt authority\system I would like an option to run the command as the current end user, so instead whoami would display: foodomain\barusername There are many applications that assume you are running from the current end user. When a command is sent to an Automate agent, the command is stored in the database until the agent Deploy Umbrella Roaming Client with ConnectWise Command (Formerly Continuum) The following is an overview of how to deploy the Cisco Umbrella roaming client using your RMM tool. Jan 31, 2024 · 1. Important: When you delete a queued command or event, it's recorded in the Audit log with the label UserDeleted. I've tried the -qn switch to no avail. We are wanting to use a script through automate (59a version). Oct 27, 2025 · ConnectWise shortcuts helping you save time and navigate ConnectWise more efficiently and become a power user. Here are some useful commands used in the command window. What is the best scripted way to do this? For context, I don’t have access to the Connectwise Web Portal. ClientSetup. I was thinking of running the following. With the Shared Toolbox, the administrator can upload self-contained executables to the ConnectWise Control server. Thanks for the help with this! -Tyler ScreenConnect / Connectwise Control Notes The remote sharing server mentioned on the home page refers to ScreenConnect (SC) or what is now known as Connectwise Control. The toolkit includes these features: Delete all queued commands and toolbox items Enable an HTTP-to-HTTPS redirect for on-premises installations Help prevent search indexing of your ScreenConnect site Add security HTTP headers ConnectWise Command makes it easy to monitor and manage complex IT environments with intelligent alerting, a fully staffed NOC, and advanced RMM tools designed to alleviate service delivery headaches. What I'd like to do is issue a command to install the latest updates. Overview ConnectWise Automate is a remote monitoring and management tool that enables you to proactively monitor, manage, and support your clients and their networks. We would like the ability to issues a repair command from the command line to trigger a from the client side. XXXX" on your Host page, your agents are out-of-date and will need to be upgraded. I am setting up scripts to install applications on new workstations and it's working in most cases. X. in the case of running commands with passwords, they stay in the history currently and we hav I just upgraded to ScreenConnect / Connectwise Control version 21 (from version 5! Don't laugh) And I am trying to get the installer ConnectWiseControl. The program still stops for user prompt either to ask to overwrite a previous program, or due to the windows firewall blocking the With some script magic and Connectwise Control you can automate dead agent detection, and force repair/update. Automate - How are you guys executing scripts on Mac / Linux? No 'Execute . Have the ability to install software remotely, maybe by using powershell, terminal or command. To upgrade your access session to match your server's version, send a Reinstall command from the Host page. However, when I go to the Commands pane and issue the command: /usr/sbin/softwareupdate --install --all the command times out after 10 seconds and seems to terminate ("Timed out after Mar 3, 2016 · Make the commands tab a full-interactive PowerShell would like to send multi-line commands Dec 28, 2016 · One of the key features of ConnectWise Control (formerly ScreenConnect), is our Shared Toolbox. Aug 8, 2024 · Introduction The Security Toolkit adds a set of security tools for a ScreenConnect™ instance or installation. Map it out on I love the functionality of the system level command prompt from the Web GUI. This can be handy if the administrator knows there are Empower your MSP with all-in-one tools: RMM, UMM, SOC, NOC, and Cybersecurity. From there, use the “ Reinstall ” command to complete the reinstallation From the Host page, change the default command language to be selectable or configured through advanced configuration plugin (how timeout is configured). We push the files to the local c:\temp drive via sftp and have the script reference those local files, and this push and reference works Apr 21, 2020 · In this page, we'll explain how to delete a queued command or event. Select a session from the Host page 2. Click Run Command or press the Enter key Advanced command options Run sequential commands Increase number of characters returned and timeout value Use bash Use Windows CMD Use Powershell Deleting commands and output What's next Feb 24, 2020 · It would help a lot if we can have CMD shortcut commands built into the CMD window. For example, this extension can be used to pull a registry entry’s value or to check if certain software is installed on a machine. ConnectWise Manage API Reference A comprehensive reference for the ConnectWise Manage REST API commands, endpoints, and usage examples. Enter a command to run on the remote machine 4. Efficiently and expediently providing services and solutions to your clients will lead to higher client satisfaction. Depending on the type of instruction, you can send this to a client, location, group or to a specific agent. Note: Programs that require a graphical interface will not run in the command prompt. Feb 25, 2022 · Overview Commands in the ConnectWise Automate® Control Center send specific instructions to agent computers such as resending database inventory information or shutting down a computer. There are several ways to intimate a Reinstall. Select Run Command From the right-click menu or the right panel menu, select Run Command. For example, instead of typing shutdown -r -f -t 00 there would be a shortcut for it already. Thanks! Sep 15, 2025 · Introduction If you have a Premium license and ConnectWise SSO set up, you can use the ConnectWise Sidekick AI assistant to generate scripts to use in the Command Toolbox extension. Jul 3, 2024 · Introduction In most cases, using the "Uninstall" command should remove an access agent from a machine. Thus, the command will execute on the client without tying up the Commands tab. Sep 20, 2023 · Overview This page lists the shell-related functions that can be used in a ConnectWise Automate ® script, such as PowerShell command, execute script, etc. There have been a few circumstances where we've wanted to leverage Control to check and report on the age of files within the current user's %localappdata% directory, but haven't found a good way of accomplishing this without having to substitute the user's username into a new iteration of the command for each entry. exe (or ConnectWiseControl. We would like to show you a description here but the site won’t allow us. For example, we want to remove the Commands tab for a certain Role, but still want that Role to have access to Process, Software, Event Log and May 9, 2023 · Create a New Script You can provide services more efficiently by using scripts to automate tasks. So for rebooting a pc: "#!ps Restart-Computer" Checking a DC for locked Sep 5, 2025 · Commands that require administrative credentials or commands pushing ConnectWise Automate® use this account. The support agent can open terminal and run the following command: sudo fdesetup authrestart -delayminutes -1 they will then be prompted for a user name and password. Aug 8, 2025 · Sending a Reinstall command via the Host page If you already have an access agent installed on your machine, you can reinstall the WindowsInstaller client on that machine directly from the Host page. This article will cover how to manually remove an access session from a machine. First, select your machine from the Access list on the Host page. This page will describe how to install a ScreenConnect™ access agent. All commands are run in an elevated context as scripts that are copied and executed on the remote machine. Alternatively, you can add a domain user account to the Local Administrators group on the servers and workstations you want to deploy to. When these commands are run from with-in a script, the file is not extracted, then the next step fails as the installation file is not present. However, in November 2021, ConnectWise RMM was introduced to replace ConnectWise Command (formerly a Continuum solution) as the modern RMM software. Found that CTRL-S Saves the ticket you're on. There's a bunch of powershell modules that come to mind, the Connectwise Control Powershell module, the LTPosh module, or you can use the AutomateAPI Powershell Module to find and fix those agents (which uses Control). NOTE: You will notice a couple of lines added to the scripts below that are specific commands for ScreenConnect. Scripts are created in the Script Editor and can be made to target a Computer, Client, Network Device, or Contact. Suggestion: offer an option to run the command as a spawned / background process on the client, similar to running a program or batch script via the START or CALL commands (and suppressing the pop up of a command window on the client). Jan 31, 2024 · Limitations The Commands tab feature is not a true terminal service, but it can execute commands on Windows, Linux, and Mac operating systems. I'm using the cloud-hosted version of ConnectWise Control to manage a few macOS devices. Sometimes when a CWA agent is offline, I log in to the CWC admin portal and can see the device is online, and use the CWC Commands feature to send a "net start ltservice" to give it a kick. The screen is divided into two sections: the first section is the command output display where the output of the sent commands will display and the second section is where you will enter the command you want to execute on the agent machine. Note: A user account in the Domain Admins Active Directory group may be used to deploy agents. Hi,Is it possible to create sessions/security triggers for when host run commands such as "NET USER "LOGIN" "NEWPASSWORD" ? I just restarted a computer as well as searched for an acct in AD that I locked out on purpose and unlocked it via command window with powershell commands and never logged into the server. It would be great if when sending a command to a system we could chose if this should be run in a power shell or command prompt environment Nov 10, 2025 · Introduction The Essentials menu in the ScreenConnect™ host client includes features for interacting with a remote session, including reboot and reconnect, send clipboard keystrokes, and more. Click the Commands icon 3. This includes asset discovery, endpoint management, patch management, remote monitoring, IT automation, and more. Select multiple sessions from the Host page 2. connetwise control (screenconnect) running powershell commands been having a few issues when running powershell commands Some work, some go through without issues but don't actually work. The repair would use the existing configuration to reach out to the CWC server and initiate an upgrade. MSI) to run silently. Nov 5, 2024 · Introduction The Command Toolbox extension stores command-line or terminal commands that can be run on remote machines on the Host page. We also tried msiexec but it didn’t remove the software at all (using the quiet flag) What would be the best way to silently remove the old version? So we just started using ConnectWise control and noticed the Toolbox. trueThe Dynamic Custom Properties extension allows users to execute powershell commands against remote machines and then update a Session's custom property values with the results of those commands. https:/ It would be helpful to have individual permission for each of the following tabs: Commands, Processes, Software, Event Log and Updates. Learn all about Automate functionality by reading the documentation below. The extension adds a new Advanced tab to the Administration page. XXXX. Unlike the personal toolbox, tools that are uploaded to the shared toolbox are available to use by any host, in any location. To create your own script: Plan out your script. For more information about ConnectWise Command, see ConnectWise Command's documentation. Find it a pretty neat feature and was curious how people use it? I started with some portable apps that are useful when troubleshooting peoples issues and then i put installs for applications that go on everyone's computer when we are setting them up. This is awesome! All that is required is that you preface your command with #!ps. Mar 31, 2021 · Overview The Command Prompt screen allows you to manually send commands to the selected agent computer. Looking to find the hotkey for "Save and Close" Does anyone know of any more useful hotkeys? Apr 16, 2025 · ConnectWise Trust Center For the latest security advisories on ScreenConnect, visit the ConnectWise Trust Center. Aug 6, 2025 · Uninstall The Uninstall command: Removes the access agent from the remote machine Removes the service from the remote machine In most cases, you will only need to use the Uninstall command to remove the agent from a remote device. The original goals of these two products differ somewhat. Consistently deliver the best service your team has to offer with the industry's most powerful RMM software, along with experts who have your back. Could this feature be extended to the actual session window as a tab? Would be incredibly useful. Dear Command Partner, In 2022, ConnectWise launched ConnectWise RMM™ with the goal of creating a robust and reliable RMM tool that incorporates the best capabilities and features across our remote monitoring and management portfolio into a single solution. Note: To delete queued commands, this feature requires the Administer and Remove Command From Session permission. Currently these all seem to be tied to the "RunCommandOutsideSession" and "RemoveCommandFromSession" permissions. Aug 20, 2025 · Introduction The Dynamic Custom Properties extension allows an administrator to define commands and store the output in a custom property that is visible on the Host page. Make sure to subscribe to the Security Bulletin RSS feed to receive security notices as soon as they’re posted. Once installed I am trying to silently uninstall Connectwise Automate Agent from machines. Jul 22, 2022 · Running Commands There exist a few ways to issue CLI commands in ScreenConnect / Connectwise Control. While hosts can run commands from the Host page, Backstage mode provides a simple, time-saving interface to access important troubleshooting tools including: ScreenConnect File Manager – A custom file explorer that allows for copy-and-paste file transfer PowerShell Windows command prompt Computer Jun 5, 2020 · Overview Please consider these best practices and tips when planning, creating and deploying scripts in ConnectWise® Automate™. We are using cloud hosted CWA and CWC. Nov 12, 2025 · Run a command on multiple remote machines 1. ConnectWise shortcuts PDF. anyone have any experience with this? Feb 12, 2024 · Introduction This article explains how to install and control the ScreenConnect™ access agent on a macOS machine. After selecting a command to run, the results of the command will appear on the "Commands" panel. This can be useful when you store configuration information on machines in their registry or perhaps a json config file and want to easily reflect that information on the Host page. seems very half assed. Cisco does not provide comprehensive support for ConnectWise Command.