Touch tone not working on cell phone. Following an update my IPhone 15 shows a problem.
Touch tone not working on cell phone Mar 13, 2018 · How to force an app to close on your iPhone, iPad, or iPod touch If the issue persists, restart your iPhone. Jan 11, 2021 · Unfortunately, this is an important difference: cannot find the setting for long DTMF tones or any tones! Find out the carriers have this option under the Call app menu settings. edit to add keywords for search: IVR, VOLTE Aug 13, 2023 · using touch tone with automated phone systems My iPhone 13 touch tones are not recognized by automated phone systems. Following an update my IPhone 15 shows a problem. If the issue happens with only one automated system, but others work correctly, contact that company's support for assistance. When you answer an incoming call the DTMF from the keypad can be heard but is not sent to the network so you cannot send control signals. 4. Please include any additional troubleshooting steps you may have tried. Restart your iPhone, iPad, or iPod touch If the behavior continues, tell us if this occurs with multiple phone numbers. On my cordless home phones there is an option in the menu to turn off the key tone although if you hit the key it still registers but I did not make any test calls to a number with a menu. These tones (or data signals) are used to access voicemail (passwords) and navigate IVRs or attendants for large companies like banks. Mar 19, 2021 · DTMF touch tone options not working on iPhone 12 - help! I have a problem when receiving conference calls on my iPhone 12, running iOS 14. When I select them on the keypad, no input is not recognised and I cannot join the call. 2 days ago · DTMF Issues & VoIP VoIP & Issues with DTMF DTMF (Dual Tone Multi-frequency) are signals/tones that are sent when you press a telephone's touch keys. These are the tones your phone generates when you press a number on the keypad during a call. I have tried re-booting the phone. Apr 9, 2024 · DTMF tones stopped working DTMF tones are needed to send information. . I have found that the DTMF tones dont work on 5G or 4G. Was recently updated to 14. 8. Please advise. Apr 8, 2025 · What Are DTMF Tones? DTMF stands for Dual-Tone Multi-Frequency. May 28, 2019 · Hi, I have a new Samsung Galaxy S10 plus and it seems to be upto date with all software. Mar 18, 2019 · When I am on the phone to automated numbers/voicemail, they do not recognise the touch tones on my IPhone. Apr 17, 2022 · And this issue can certainly blindside, especially as DTMF tones are not used by modern cell phones to dial a number, unlike land-line phones when dialing a number, so making a successful cell call can falsely imply that DTMF tones should be working. On my old analogue phones there is a button on the side to set tone or pulse. Touch tones not working My pixel 6 pro I can dial a number ( voicemail, work ) but when it asks for extension or password I can press and do a short or even long hold of the button but it doesn't recognize that anything was pushed. I press any number, the screen flashes briefly, but no tone is generated. The carrier has exhausted all options on their end and say it is a handset problem. I found that if I turn off my Bluetooth for my hearing aids, and don't use the speaker it works? This question has been around for a long time with no reliable answers. Any assistance greatly appreciated. I did a chat wi See full list on macreports. Dec 12, 2022 · Use Control Center to disable Bluetooth for a moment and test. No joy. basically during a call the keypad and DTMF tones don't work, so when i'm through to say a call centre when it says please enter option 1 or 2 etc, it doesn't register at all so very frustrating. I have reset the Network Settings, this did not assist. Make sure you are not attempting to use touch tones while on a conference or 3-way call. Restarting can resolve many unexpected behaviors. If i can trick the phone into connecting to 3G it does work. com May 20, 2025 · Why is my iPhone touch tone not working on IVR menus? calling (16 pro) any company/bank/vendor that I need to navigate through their touchtone menu the system on the other end doesn't recognize/hear what number i'm pressing and just keeps going through their menu options, then hangs up at the end. Are other sounds working? Let's check some sound settings: Change iPhone sounds and vibrations Is this happening with the tone for incoming calls? If so, use this page instead: Use tones and ringtones with your iPhone or iPad Take care. Dec 21, 2020 · Phone fails to generate DTMF tone in voice menu Quite often after I have dialed the number and dealing with voice menu where I need to push buttons for various options, the phone fails to generate the tones. Each number produces a unique combination of two tones that systems like voicemail, phone menus, and auto attendants use to understand your input. 1 I need to select various keypad options in order to join the call using touch tone/DTMF. Oct 1, 2021 · Touch tone not working for customer support call menus when calling (11 pro) any company/bank/vendor that I need to navigate through their touchtone menu the system on the other end doesn't recognize/hear what number i'm pressing and just keeps going through their menu options, then hangs up at the end. Jun 24, 2025 · Fix your unresponsive touch screen with these 11 steps, from easy fixes to advanced solutions—before getting professional help or replacing the device. xttdewhylsqwlypdjdyembdzwzfoxstngttbgmgshplibqhowtrrujmocxhpdrkgeuulfajernr