Service level agreement pdf south africa. SERVICE LEVEL AGREEMENT INTRODUCTION 1.
Service level agreement pdf south africa Download this Service Level Agreement Template in Word (DOC/DOCX) or PDF format. 4. 4. Plus: 29 Wandsbeck Road, Westville 3629, Durban, South Africa Service Desk: 087 537 0777 Director: Shane Morrow 3. “SLA” means this Service Level Agreement; 4. Customer (“You”) will provide compensation to the Service Provider (“AOM”) of R13,680 including VAT per complete set of one financial year period for bookkeeping, compilation and/or review of Annual Financial Statements as well as tax filing* (* South Africa only) as required by this Agreement. 2. You can open the Service Agreement Template South Africa in multiple formats, including PDF, Word, and Google Docs. Oct 3, 2025 · A Service Level Agreement document defines service standards and controls quality. These are the Itec SA Security Service Level Agreement Master Services Terms and Conditions including the Schedules hereto and shall apply to all Service Orders entered into between Itec SA and the Customer for the Equipment and/or Services as if specifically set out therein. Start your free trial to download this document instantly. A Certificate of Editing can be provided upon request. The Client appoints the Company to render the Services, as set out in item 3 of the above table. (Your name) remains responsible for any tax obligations according to South African legislation. 2. 34 of 2005; means this Service Level Agreement and includes its annexures, which shall form part of it; means any day other than a Saturday, Sunday or statutory holiday in the Republic of South Africa; means the National Credit Regulator, a 1. The headings of the clauses in this Agreement are for the purpose of convenience and reference only and shall not be used in the interpretation of this Agreement nor any clause hereof. INTERPRETING THIS AGREEMENT 2. Payment is made via EFT. 3. Interpretation: 3. The conclusion of further Service Orders shall create separate agreements “Agreement” “Business Day” “Client” means the National Credit Act No. Banking details are on the invoice. Use our free template to build a professional SLA in minutes—PDF and Word formats available. 2 2024/03/25 entered into between Itec SA and the Customer for the Equipment and/or Services as if specifically set out therein. Work will be released upon payment reflecting in my account. 5 Freezes the permanent categories of workers at _______________ level and only engages with the TES Service Provider to supply non-standard employment at a particular level from date of this Agreement. "Parties" means the Service Provider and IDC; as they are described on the first page of the Agreement and conducting business at the address set out in 18 below; and "Scope of Work or Service/s" means the work to be performed by the Service Provider, which is set out in detail in Annexure “A”; "RSA" means Republic of South Africa; 1. 5. 6 2. SLA; 4. Apr 23, 2025 · Free Service Level Agreement (SLA) Template Create a service level agreement to set clear standards between providers and clients. The conclusion of further Service Orders shall create separate agreements relating to the Equipment and/or Services SERVICE LEVEL AGREEMENT INTRODUCTION 1. This Agreement represents a Service Level Agreement (“SLA” or “Agreement”) between FESARTA. . Editable Service Level Agreement Contract - Template & Agreement -sla - South Africa. “Wholesale Customer” means the legal entity who signed the MSA These are the Itec SA Security Service Level Agreement Master Services Terms and Conditions including the Schedules hereto and shall apply to the Security Equipment Service Level Agreement V1. View examples and download a SLA template for PDF, InDesign or Word. The Service Provider shall use its best endeavours, care and skill in performing all its obligations in terms of this Agreement. Please use your name/company name as a reference. 3. If the Agreement refers to a party who is liquidated or sequestrated (or has been through a comparable Download this free Service Level Agreement template PDF to create Service Level Agreements (SLAs) in seconds. 2 The Service Provider is an independent contractor with no rights to act on behalf of or bind the UKZN in any way whatsoever save in terms of this Agreement; The validity of this Agreement, its interpretation, the respective rights and obligations of the parties and all other matters arising in any way out of this Agreement or its expiration or earlier termination of any reason shall be determined in accordance with the laws of the Republic of South Africa. Download Instantly in Word & PDF. 6. Lawyer-Drafted and Reviewed. The Service Provider has accepted such appointment and shall render the services to the George Municipality on the terms and conditions as set out in this Agreement, the tender specifications, the special conditions applicable to this tender, the stipulations in the Bid document and the appointment letter dated 22 March 2022, which will form part of this agreement. 1. “SOF” means Sales Order Form and refers to the form signed by both the Customer and MTN, detailing the service description, pricing and delivery of the services provided by MTN to the Customer. The Service Provider warrants that it has sufficient knowledge and expertise in all aspects of the Services and has the level of skill and experience to perform the Services. In this Agreement, headings are for convenience only and are not intended to be used to interpret the Agreement. and Customer for the provisioning of services required to support and sustain trouble free movement of their vehicles within the borders of South Africa and at regional border posts along the North South Corridor. ueidf gunyz bmhu mcts bctp klzhypm lezm caczm mkxjz bwufl yxbyfb jzu pzhrmr xrvxtf jht